You go to the grocery store, right? To buy groceries. Not to work there! But suddenly, I’m scanning my own items, bagging my own items, fixing the ‘unexpected item in the bagging area.’ Am I getting a discount for this? An employee discount? No! I’m paying full price to do *their* job! And then the machine says, ‘Thank you for shopping at [Store Name].’ Thank *you*? I should be thanking *me*! I just saved you a payroll expense!
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